About Us

Coffee-Centered People Providing Coffee-Centered Service and Sales

We’re here because something is broken, and we’re happy about it?? Seems dysfunctional, but we promise WE’RE NOT.

Coffee Medics is run by specialty coffee weirdos who have worked long hours, years, and decades as baristas, roastery assistants, coffee delivery drivers, and of course coffee technician-ers.

Coffee Medics is run by specialty coffee weirdos who’ve spent years in cafés, roasteries, delivery routes, and inside coffee machines. We’ve been baristas, roastery assistants, drivers, and eventually, technicians.

What We Do

Our ethos is simple: to keep coffee equipment up and running.

We focus on:

Preventative maintenance & emergency repairs

Reliable Installation & Set-Up

Diagnostics and troubleshooting

Equipment calibration with expertise

What We Do

Our ethos is simple: to keep coffee equipment up and running.

We focus on:

Reliability, so machines perform day after day

Reliability, so machines perform day after day

Expertise, from people who actually understand coffee equipment

Expertise, from people who actually understand coffee equipment

How We Work

Following manufacturer-recommended service standards

Doing the job right the first time (first time fix)

Diagnosing the issue and not just the symptoms

Communicating clearly every step of the way

Meet The Team

We’re coffee people.

Great coffee starts with equipment you can count on. Our experienced technicians are here to keep your machines running smoothly with honest advice and quality repairs.

John Doe

CEO
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John Doe

CEO
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John Doe

CEO
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Our Partners

We work directly with industry-leading coffee equipment manufacturers.

That means the right parts, the right service guidelines, and installations completed the way they’re designed to be done. No guesswork. No shortcuts. Just reliable service you can count on

Working with Industry-Leading Manufacturers

We work with multiple industry-leading coffee equipment manufacturers, the kind that set the standards, not follow them.

That means the right parts, the right service guidelines, and installations done the way they’re supposed to be done. No improvising. No shortcuts.

Brand Partnerships

Working with Industry-Leading Manufacturers

We work with multiple industry-leading coffee equipment manufacturers, the kind that set the standards, not follow them.

That means the right parts, the right service guidelines, and installations done the way they’re supposed to be done. No improvising. No shortcuts.

Reach Out

Do you have equipment that needs service? Is your machine in need of preventative maintenance? Or are you setting up a new coffee shop?

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faq

Common Issues & Troubleshooting

Start with the basics: power source, breakers, and switches. If everything looks right and the machineStart with the basics: power source, breakers, and switches. If everything looks right and the machine still won’t respond, it’s time for professional service.
still won’t respond, it’s time for professional service.

Inconsistent flavor is often linked to calibration, grinder issues, or water quality. These problems don’t always mean something is broken, but they do mean something is off.

Leaks, pressure issues, and unfamiliar sounds shouldn’t be ignored. Continued use can cause further damage, so we recommend scheduling service as soon as possible.

If an issue affects performance, safety, or consistency (or if you’re unsure) it’s best to stop and reach out. Guessing can make small problems bigger.

Warranty Information

Warranty coverage depends on the equipment and service provided. Details vary by manufacturer and product, and coverage applies according to manufacturer guidelines.

For specific warranty questions related to your equipment or service, our team can provide clarity based on your setup.

Refurbished equipment is serviced and tested before resale. Warranty details vary by product and will be clearly communicated at the time of purchase.

Maintenance Plans

Regular maintenance helps:

  • Reduce unexpected breakdowns
  • Extend equipment lifespan
  • Maintain consistent performance
  • Avoid costly emergency repairs

Preventative maintenance follows manufacturer-recommended service intervals and procedures.

Plans are tailored to your equipment and usage needs, and may include scheduled service, inspections, cleaning, part replacements, and calibration.
Reach out to our team and we’ll help determine the right plan for your setup.